Help Center
Frequently asked questions.
Quick answers about IELTS Pocket, practice features, AI feedback, billing, accounts, and technical setup.
Getting Started
What is IELTS Pocket?expand_more
IELTS Pocket is an IELTS preparation platform for Reading, Listening, Writing, and Speaking. It combines practice materials, AI feedback, mock tests, and progress tracking.
Who is it for?expand_more
It is built for students preparing for university admission, migration requirements, scholarships, career goals, or IELTS retakes.
Skills & Practice
Can I practice all four IELTS skills?expand_more
Yes. IELTS Pocket includes Reading, Listening, Writing, and Speaking practice, plus Vocabulary and Grammar support.
Are the practice tests close to the real exam?expand_more
The practice flow is designed around IELTS timing, question types, and scoring criteria so students can build exam-day familiarity.
AI Feedback
Is AI feedback an official IELTS score?expand_more
No. AI feedback and estimated bands are preparation tools. Official IELTS scores are only issued by authorized IELTS test providers.
What does Speaking feedback include?expand_more
Speaking feedback can include fluency, pronunciation, grammar, vocabulary, answer structure, and suggestions for the next attempt.
Pricing
Can I use IELTS Pocket for free?expand_more
Yes. The free plan lets you begin practicing and understand the platform before upgrading.
Can I cancel a paid plan?expand_more
Yes. You can cancel from your account settings and keep access until the end of the current billing cycle.
Account
How do I reset my password?expand_more
Use the sign-in page and choose the password reset option. If you use Google sign-in, manage your password through your Google account.
Where can I review my progress?expand_more
Open your dashboard to see recent activity, skill progress, and recommended next steps.
Technical
Which browser should I use?expand_more
Use the latest version of Chrome, Safari, Edge, or Firefox. Speaking features work best in browsers with stable microphone permissions.
Why is microphone access required?expand_more
Speaking practice and mock tests need microphone access to record your answer, transcribe it, and generate feedback.